101 公共關係策略、技巧和例子
已發表: 2023-08-01公共關係,通常稱為 PR,是一種戰略溝通流程,旨在為您的企業樹立良好的公眾形象。
它是有效溝通的核心,涉及組織和公眾之間巧妙地共享信息。 這是通過有針對性地接觸受眾、利用公共利益主題和不需要直接付費的新聞項目來實現的。
在美國,無數中小企業每天都成功地開展公關活動,而且往往只需要很少的財務投資。
無論您是小企業主還是嶄露頭角的企業家,公關都是一種有效的工具,可以為更大的競爭對手創造公平的競爭環境。 然而,要想在公關領域取得出色的表現,就必須培養一套完善的實用技能和策略,以提高公司的聲譽。
執行良好的公關活動可以幫助經濟高效地實現營銷目標,減少對昂貴付費廣告的需求。 公關獲勝的秘訣在於信息傳遞的創造力。
簡而言之,您的公關活動應該具有新聞價值並有效傳達營銷信息。 這是通過精心策劃和持續的一系列活動來實現的。
公關與營銷
公共關係和營銷雖然相關,但卻是不同的商業活動,經常被誤解為可以互換。 公關與營銷有四個基本區別:吸引力、控制力、可信度和重複性。
- 吸引力——在公關中,以引人注目的角度設計宣傳工作至關重要。 消息傳遞應該引起媒體、目標受眾和更大的客戶群的共鳴。 相比之下,廣告主要吸引特定人群——潛在買家。 他們通常無法接觸到更廣泛的受眾並與之互動,這凸顯了公關的更廣泛影響力。
- 控制——在廣告中,您對信息的內容、格式、時間和大小的控制是全面的。 您可以確定廣告的尺寸並決定何時播放或發布廣告。 另一方面,在公共關係中,您對如何在媒體上呈現信息的控制相對較小。 雖然您可以自由地在新聞稿中包含您想要的任何內容,但您不能強制報紙如何印刷或使用它。
- 可信度——人們越來越對廣告持懷疑態度。 人們常常對廣告抱有一定程度的懷疑,尤其是當涉及到廣告的主張時。 然而,個人通常更傾向於相信他們在廣播中聽到的、在電視上看到的或在報紙上讀到的內容,認為這些來源具有更高的可信度。 這是因為宣傳巧妙地將促銷偽裝成社論內容、專題文章或新聞報導。
- 重複——廣告和公共關係之間的主要區別之一在於重複。 廣告提供了根據需要多次重新投放同一廣告的靈活性。 然而,公共關係無法承受這種重複性——媒體通常只會發布特定的新聞稿或報導一次宣傳活動。
公共關係策略
以下是一些有效的公共關係策略,可幫助指導您取得成功。
1.了解你的受眾
為了使您的信息達到預期的效果,首先了解並細分您的受眾至關重要。 認識到並非所有受眾都是一樣的——雖然有些受眾可以通過活動接觸到,但其他受眾可能可以通過社交媒體或網絡活動更容易接觸到。
因此,您製作的任何內容都應根據受眾的喜好和需求進行定制。
2. 組織起來
有效的公關是通過戰略性規劃、持續的一系列活動來實現的。 因此,組織是關鍵。 日曆對於安排外展活動非常有用。
開始編制媒體機構、意見領袖、有影響力的人物、客戶和具有類似興趣的公司的聯繫名單對於未來的參與和合作至關重要。
3.像記者一樣思考
要想在公共關係上取得成功,你需要培養記者的視角。 您的新聞稿不僅應該引人入勝且簡潔,還應該激發好奇心和興趣。
添加富有洞察力的引言可以使您的信息更加真實,而您公司的簡短歷史則可以提供背景信息。 重要的是,請務必記住提供您的聯繫方式。
最終目標是通過有趣的媒體發布來吸引合適的編輯,立即吸引他們的注意力。
你越善於像記者一樣思考,你的公關策略就會越成功。 這是關於了解故事對讀者有吸引力的原因,並利用這些知識為您帶來好處。
4. 做好研究
公關工作的成功沒有捷徑——徹底的研究和仔細的規劃至關重要。
研究是戰略公共關係管理的基礎,使您能夠將溝通精確地瞄準想要、需要或對信息感興趣的受眾。
研究成功的公關活動以獲取靈感。 監控您的競爭對手並製定如何超越他們的策略。 了解情況並隨時了解情況可以讓您在製作引起共鳴的信息方面具有競爭優勢。
5. 團隊合作
為了開展有效的公關工作,需要組建一支專門的團隊。 如果您的員工擅長平面設計、熟練的文案撰寫或具有攝影技巧,請將他們招募到您的公關團隊中。
您的團隊將幫助豐富您的信息、提供建設性的反饋並協助傳播您的信息。 有了一個有凝聚力的團隊,您可以確保您發布的任何消息都是有目的和戰略性的,而不是偶然的。
6. 增強你的在線形象
在我們的數字互聯世界中,擁有強大的在線影響力對於吸引客戶至關重要。 您在 Facebook、Instagram 和 Twitter 等平台上的社交媒體展示提供了與受眾互動的絕佳渠道。
使用這些平台發佈公告、促進聯繫並發布可強化您的品牌形象的內容。 通過定期更新和響應式互動,您可以創建一個相關且值得信賴的數字角色,進一步增強您的公關工作。
7.了解你的競爭對手
任何成功企業的基石都是增強您的競爭優勢。 您企業中的每個團隊都應該擁有推動其戰略和計劃的競爭優勢來源。
理解、識別、創造和維持競爭優勢是健全戰略的核心。
因此,深入了解您的競爭對手至關重要。 它提供了對他們的策略和弱點的洞察,您可以用它來區分您的產品並為您的企業建立獨特的銷售主張。
8. 創建引人注目的內容
公共關係的核心是將正確的信息傳達給正確的地點和人員,以建立和維護您的品牌聲譽。 它需要深入了解目標受眾的語言、願望、興趣以及他們的厭惡。
為您的內容選擇正確的主題是關鍵。 異常引人注目的內容會引發好奇心、緊迫感、相關性和情感,與觀眾產生強烈共鳴。
9. 像你的觀眾一樣思考
從公眾的角度,而不僅僅是您自己的角度來設計您的活動。 微妙是必不可少的! 使用呈現積極形象的語言來傳達信息,迫使任何批評者採取消極立場。
在發布消息之前,請朋友和家人運行它以收集他們的反應和反饋。 這種做法可以幫助確保您的消息與目標受眾產生共鳴。
10. 定義目的和目標
明確的目的和目標為您的公共關係方法提供方向。 它們有助於確定您需要定位哪些受眾以及哪些消息和策略最有可能實現您期望的結果。
清晰明確的路線圖可以簡化您的工作,幫助您專注於對您的業務最重要的事情。
11. 制定工作策略
確定最適合您的業務需求的公關策略。 區分公共關係策略和公關策略。
戰略是實現目標的總體方法,而戰術是企業為執行每個戰略而進行的具體日常活動。
獲得宣傳的公關技巧
12.引起媒體的關注
確保媒體報導的關鍵在於提供令人難以抗拒的故事。 了解您的營銷信息並創造性地塑造它以獲得最大影響至關重要。 請記住,媒體正在尋找新聞——新穎、獨特且富有創意的內容。
與當地報紙或電視台建立牢固的關係是有利的。 與他們保持一致的互動,以確保您的品牌始終受到他們的關注,並且不會因為他們根本不知道您的存在而被忽視。
13. 開始你的促銷遊戲
促銷可以成為強大的客戶磁鐵,通常比眾多廣告更具影響力。 您的公關知名度越高,您的其他營銷傳播工作可能吸引的關注就越多。
利用免費贈品、T 恤和海報等商品來提高品牌知名度並培養與受眾的親和力。
所有這些反映您品牌形象的商品將有助於在您的客戶之間產生共鳴。 確保您的徽標醒目地顯示在營銷材料上以提高品牌認知度至關重要。
14. 幽默一點
長期以來,幽默一直是培養組織積極形象的有效工具。 雖然許多企業在廣告中利用幽默,但公關沒有理由不包含有趣的元素。
確定目標受眾會欣賞的東西,並用它來與他們的幽默感聯繫起來。 請記住,他們的幽默感可能不一定與您的一致,因此考慮他們的喜好和品味至關重要。
15.逗弄他們,讓他們期待
許多公司都喜歡在有新產品要推廣時發布重大公告。 這提供了一個絕佳的平台來展示有效公關活動的力量,為媒體提供實質性報導。
成功往往源於偏離常規並提供獨特的東西。 旨在提供一些讓觀眾興奮的東西。
這種策略通常對於系列中的新產品非常有效,例如新模型汽車、書籍和電影續集,或者餐館的新菜單項。 為了有效地建立預期,請設定產品的發布日期並進行宣傳。
然後,以有限的方式發布產品,以提高興奮度。
16.讓他們競爭
競賽、抽獎、抽獎、任何形式的競賽總是引起人們的注意。 然而,有些比賽比其他比賽引起更多關注。
參賽者通常會記住組織公司並與其他人討論比賽,從而增加您的品牌曝光度。 確定與您的業務相關的相關問題、事件或主題,並圍繞該主題發起競賽。
為了確保成功,比賽應該具有新聞價值,最重要的是,要有強大的品牌影響力。
17. 在新聞稿中使用反向金字塔格式
任何公共關係工作的支柱都是新聞稿。 完美的新聞稿通常可以是偽裝成新聞的不加掩飾的廣告。 如果新聞稿過度宣傳,就有可能被媒體拒絕。
首先,確保您的新聞稿符合目標出版物的風格。 採用倒金字塔風格,將整個故事概括在標題中,然後在後續段落中逐漸提供更多細節,以方便記者的工作。
這種結構減少了編輯過程中遺漏重要信息的機會。 盡量保持新聞稿簡潔,目標是少於 1,000 字,以保持清晰度和可讀性。
18. 舉辦媒體活動
利用媒體對於有效傳播信息至關重要。 每當有重大新聞要分享時,就考慮組織新聞發布會或媒體招待會。
不要只為危機情況保留這些活動。 重要的是要確保您宣布的內容是真實的新聞,因為如果媒體認為該事件無關緊要或浪費時間,他們就不會報導該故事。
這些媒體聚會為媒體提供了提問的機會,有助於構建有關您的業務的更全面的敘述。
利用這些活動安排記者與您的合作夥伴、客戶和員工之間的一對一對話。 始終根據媒體的截止日期計劃活動,並事先與他們協商以確保順利協調。
19. 年輕觀眾
大多數公關工作都針對成人受眾。 然而,重要的是要承認,個人在成為潛在客戶之前就開始形成對公司的看法。
例如,兒童在很小的時候就形成了獨特的品牌聯想。 那麼為什麼不抓住機會搶在競爭對手之前接觸到他們呢?
20. 立足本地
著名的全國性報紙和電視新聞頻道可能很難獲得報導。您的新聞稿對於他們的平台來說可能不夠充實,而且知名度的競爭可能會很激烈。
相反,請考慮定位當地媒體機構,例如當地廣播電台、電視新聞和報紙。 作為一家當地企業,您可能會發現他們更容易接觸並渴望報導與當地社區相關且具有新聞價值的故事。
21. 在網絡上脫穎而出
互聯網是企業宣傳信息的寶貴工具。 人們在網上尋找信息,實際上也控制著信息的流動。
他們正在尋找的是令人愉快的東西。 無論是從熟悉、易用的角度來看,還是從內容符合個人觀點的角度來看。
如果您定制您的搜索引擎優化並在搜索引擎上突出顯示,那麼您很可能會接觸到更多的人。 根據受眾可能進入搜索引擎的內容,仔細選擇關鍵字。 並確保您的內容不會令人失望。
22. 成為你自己的品牌
與引人入勝的故事產生共鳴的品牌往往更能吸引人們。 準備好抓住每一個機會熱情地宣傳您的品牌。
信息傳遞的一致性和始終保持積極的態度是關鍵。 表現出對您的品牌和業務的熱情對於吸引人們的注意力並培養積極的品牌形象至關重要。
23. 覆蓋所有角度
實現新聞價值是最大限度提高品牌知名度並開闢良好宣傳途徑的金門票。
然而,新聞中一致的相關性具有更大的價值。 在規劃媒體參與時,探索所有可能的角度。
了解什麼對媒體有吸引力並迎合它。 避免一攬子發布,因為它們只會為試圖破譯故事相關性的記者增加工作量。 相反,根據目標媒體的具體興趣定制您的故事。
24.創造拍照機會
“一圖胜千言”這句格言在公關領域尤其適用。 只要有可能,用引人注目的視覺效果來豐富您的新聞材料。 引人注目的圖像不僅可以節省空間,而且還可以減少觀眾的消費精力。
邀請攝影師參加您的活動可以增強故事的新聞價值並產生額外的興趣。 此外,考慮一下電視新聞工作人員,因為絕佳的拍照機會也可以轉化為引人注目的視頻內容。
25. 講故事
媒體機構不斷尋求引人注目、獨特且具有強烈人文趣味的紀錄片創意。 涉及熱門話題的不尋常故事特別有吸引力。 卑微的出身、社區精神、幽默和人類興趣等主題是有效的敘事手段。
嘗試從媒體和公眾的角度來講述您的故事。 問問自己,他們會從這個故事中得到什麼? 可能會產生什麼副產品?
26.不要忘記假期
聖誕節等假期為公關活動提供了絕佳的機會。 在這些時期,人們通常更容易接受公司的善意行為。
在節日期間支持慈善機構、支持活動以及進行慈善捐贈可以為您的企業營造溫暖、積極的情緒。 這些舉措不僅使您的公司更加人性化,還可以增強員工的節日氣氛。
27.讓其他人參與
社區參與是讓您的企業成為積極主動的社區成員的有效方式。 參加當地的教會活動、支持當地的運動隊以及在當地商會建立聯繫都是實現這一目標的好方法。
您的利益相關者不應該只是您公關工作的被動接受者; 相反,他們也可以成為合作夥伴,積極參與正在發生的事情。
您的利益相關者參與得越多,他們對您的企業的主人翁感和忠誠度就越強烈。 始終考慮您想要參與的利益相關者的利益並尋求共同點。 與其規定條款,不如努力採用協作方式。
28.寫你自己的故事
如果情況允許,請考慮發布您自己的公司新聞通訊。 雖然搭載媒體是傳遞信息的有益策略,但擁有專有渠道可以讓您更頻繁地分發優質內容。
制定定期的出版時間表,最好每週一次或至少每月一次。 避免將您的時事通訊變成宣傳工具; 相反,鼓勵您的員工做出貢獻。
目標是建立您獨特的平台,您可以在其中按照自己的方式與觀眾互動,而無需外部干擾。
29. 加入協會
扶輪社、當地商會和其他相關協會等組織的會員資格可以拓寬您接觸有價值網絡的機會。 這些團體不僅提供交流機會,而且充當信息分發的渠道。
讓自己成為行業發言人,如果可能的話,讓您的行業協會參與其中。 志願服務和提供支持可以提高您的知名度並促進合作夥伴關係。 積極主動地尋找角色、撰寫文章並與媒體接觸以提升您的形象。
30.充滿熱情
作為一家當地企業,積極參與社區事務至關重要,無論是新的分區法、氣候變化倡議、當地醫院支持還是當地教堂翻修。
當您對社區表現出真正的熱情時,您就會引起人們對您的業務的關注,並為更廣泛的社區做出積極貢獻。
除了金錢貢獻之外,還應考慮將您或您團隊的時間貢獻給有意義的事業。 此類舉措不僅易於報導,而且還能將您的公司描繪成富有同情心和社會責任感的企業。
31. 讓你的員工參與進來
企業的蓬勃發展依賴於人們為了共同目標——服務客戶——而團結起來的集體努力。 將人性融入公司的敘述中可以增強其吸引力。
強調您的公司如何協助員工履行義務(例如支付抵押貸款)、促進社交互動並促進團隊合作。
從員工的角度分享您公司的故事。 讓他們參與盡可能多的機會,並定期慶祝他們的成就,例如“本月最佳員工”功能。
32.將你的公關與你的廣告聯繫起來
大多數公司往往只是表面上將公關與廣告聯繫起來。 然而,精明的企業了解綜合營銷活動的力量,這些營銷活動融合了各種溝通技術,每一種技術都相互補充和增強。
努力在所有部門之間進行協作和協同,以確保品牌信息具有凝聚力。
33. 建立夥伴關係
利用他人的知名度可以極大地幫助擴大您的受眾群體。 如果您的企業依賴於強大的當地社區聯繫,那麼這種公關策略尤其有效。
考慮聯合品牌計劃並與志同道合的企業建立聯繫,為當地社區提供有吸引力的活動。 合作夥伴關係可以提供互惠互利並有助於擴大品牌知名度。
34. 製作自己的營銷材料
在公共領域的知名度至關重要,擁有自己的營銷材料可以提高這種知名度。 名片、小冊子和傳單等印刷材料是強化品牌的有效方法,並且仍然具有相當大的影響力。
特別是對於擁有實體店的企業來說,向客戶提供有關您的產品或服務的有形信息,讓他們可以帶回家,可以提醒他們在您的企業中的體驗,並鼓勵他們再次光臨。
這可能包括有關即將到來的銷售、新產品發布或有關公司故事和使命的詳細信息。
35.尋找與您的業務相關的宣傳日
利用與您的業務相關的宣傳日可以顯著增強您的公關工作。 只需進行簡單的在線搜索,即可找到可能與您的業務目標相符的意識日列表。
通過戰略性地選擇與您的業務產生共鳴的日子,併計劃與這一天相一致的活動、產品發布或服務提供,您可以吸引媒體關注並提高公眾對您品牌的認知度。
意識日可以提供一個絕佳的平台來展示您所在領域的專業知識,從而提高您的可信度和聲譽。
36.標記與您的業務相關的周年紀念日
如果您的企業經受住了時間的考驗,週年紀念日為公共關係工作提供了絕佳的機會。 重要的周年紀念日和公司里程碑本質上具有新聞價值,並為新聞稿或媒體活動提供了絕佳的角度。
通過分享貴公司多年來的歷程和成就的故事,您可以激發當地媒體的興趣,獲得積極的宣傳,並鞏固您作為成功、持久企業的聲譽。
37. 突出公司文化的創新
雖然您的產品和服務對於您的業務成功至關重要,但您的運營和對待員工的方式也同樣具有新聞價值。
如果您的公司文化提倡多元化、可持續發展或本地採購,那麼這些故事值得分享。 務必向媒體或通過新聞稿展示這些獨特的屬性。
支持道德實踐和創新思維的公司文化可以使您在競爭中脫穎而出,並與當今有意識的消費者產生深刻的共鳴。
38.為你的一位客戶做一些令人驚奇的事情
客戶是您業務的支柱,將公關工作集中在他們的故事上可以產生顯著的效果。 在您的客戶群中尋找鼓舞人心的客戶故事,並考慮圍繞這些故事開展公關活動。
也許您可以實現一位長期客戶的夢想,或者一位忠實的讚助人有一個非凡的故事可以分享。 回饋客戶的企業不僅可以培養客戶忠誠度,還可以製作引人注目的故事來吸引媒體關注。
39.嘗試新聞稿服務
新聞稿服務可以擴大您的媒體宣傳範圍,使您公司的新聞能夠接觸到更廣泛的受眾。 這些服務範圍從免費到付費服務,每種服務都有自己的一套功能。
然而,在選擇新聞稿服務之前,制定強有力的公關策略至關重要。
您需要了解您希望傳達的信息、您想要接觸的受眾以及您希望通過公關工作實現的目標。 這將確保您選擇的服務完全符合您的業務目標並產生預期的結果。
40. 接觸你的客戶
請記住,公共關係不僅僅是銷售產品或服務;而是銷售產品或服務。 它主要是關於建立和維持關係。 為了培養這種關係,請與客戶保持定期聯繫。
收集郵件列表並通過時事通訊、活動公告或節日問候與他們互動。 但是,請記住徵得他們的許可才能接收您的通信。
根據個人需求或偏好來滿足您的信息,以添加個人風格,加強他們與您的品牌的聯繫。 但請注意不要用信息轟炸他們,因為過多的溝通可能會導致您的消息被視為垃圾郵件並可能被取消訂閱。
41. 創建“如何做”提示
每個人都欣賞良好的生活竅門或專家建議。 展示您的知識不僅可以吸引註意力,還有助於與觀眾建立信任。 創建易於理解並適用於普通人日常生活的提示。
建立您在行業中的專業知識,使自己成為報紙、電視和廣播節目採訪的可靠來源。 這種類型的信息共享可以提高您的知名度並進一步提高您在所在領域的可信度。
42. 在維基百科上了解自己
互聯網是大多數人尋找信息時的首選資源。 尤其是維基百科,它是一個廣泛使用的研究平台。 如果您或您的企業已經達到一定程度的知名度,請考慮在維基百科上創建一個條目。
確保您提供有關您的業務的準確、可驗證的信息,並將其鏈接到您的官方網站。 請記住,維基百科重視中立性,因此您的條目應該客觀且真實。
43. 加入領英
LinkedIn 是一個專門為專業人士和企業設計的社交網絡平台。 它可以讓您與志同道合的專業人士聯繫,提升您的業務形象,並獲得行業內的知名度。
然而,要充分利用 LinkedIn,您需要投入時間積極參與討論並提供有用的見解。 目標是通過向他人提供幫助和價值來建立您的聲譽,而不僅僅是宣傳您的產品或服務。
44.利用推薦
滿意的客戶的話具有一定的可信度,使推薦成為強大的公關工具。 在發表推薦之前一定要尋求許可。 向滿意的客戶發出聲音可以顯著提升您的品牌形象。
如果可能的話,捕捉視頻推薦,因為它們通常比書面推薦更有分量。 突出深入的客戶案例研究可以說明您的產品或服務對現實世界的影響,從而提高您作為成功企業的聲譽。
45. 獲取您的網站
在數字時代,網站是任何企業外展策略的關鍵要素。 如果您還沒有網站,請優先創建一個用戶友好、信息豐富的網站。 它是有關您業務的一站式信息來源,可供客戶和潛在客戶隨時隨地訪問。
將視頻、圖像和鏈接等多媒體元素融入您的社交媒體平台,以擴大您的影響範圍並以不同的方式吸引用戶。 一個專業設計、易於瀏覽的網站可以對您的業務產生積極的影響,並可以顯著提高您的在線形象。
46. 獨家優惠
一次向選定的媒體機構提供獨家報導可能是一項戰略舉措,而不是不加區別地分發新聞稿。
這一舉措可以與媒體建立更牢固、更個性化的關係,從而使他們更有可能為您的品牌提供積極的報導。
然而,這一策略需要對您所在行業內的記者進行深入研究,並精心製作宣傳材料,強調為什麼他們被選為您獨特且獨家報導的記者。
提供獨家產品不僅可以為您的品牌帶來獨特的優勢,還能激發目標受眾的期待和興趣。
47. 不要忘記社會和企業責任
在現代企業界,企業被期望承擔更廣泛的社會角色,而不僅僅是賺取利潤。
貴公司對社會和企業責任的承諾可以成為塑造公眾認知和建立積極品牌形象的有力工具。
展示您對環境可持續發展、道德商業實踐或慈善事業的貢獻不僅可以提升您的企業形象,還可以引起有意識的消費者的強烈共鳴。
因此,現在是您開始關注您的企業對社會的積極影響以及它如何為更大的利益做出貢獻的時候了。
48. 參加商務活動
經常參加商業活動,無論是主辦、贊助還是參加,都可以顯著提升您的品牌曝光度。
這些活動提供了建立人際網絡的黃金機會,使您能夠結識潛在的供應商、合作者和客戶。
積極參與行業相關活動有助於展示您的專業知識,展示您的創新產品或服務,並培養關係,為未來的合作和夥伴關係鋪平道路。
49. 上YouTube
YouTube 是全球最受歡迎的平台之一,為接觸數百萬潛在客戶提供了強大的渠道。
然而,在這個平台上的成功需要的不僅僅是明目張膽的廣告; 它要求內容能夠在個人層面上引起觀眾的共鳴。
分享故事、幕後內容或信息視頻可以使您的品牌人性化,並與觀眾建立更牢固的聯繫。 精心設計的 YouTube 策略可以增加流量、提高參與度並提高轉化率。
50. 發起或支持一項活動
發起或支持社會運動提供了團結人們支持一項事業的機會。 除了支持有價值的事業之外,這些活動還可以幫助圍繞您的品牌建立社區並創建有意義的對話。
然而,融入樂趣和創造力的元素以確保最大程度的參與和參與至關重要。 想出一些創新的挑戰或活動,這些挑戰或活動不僅可以支持這項事業,還可以娛樂和吸引觀眾。
51. 尋找有影響力的人
影響者營銷是一種強大的策略,可以顯著提高您的品牌知名度。 Influencers, individuals with a substantial online following and influence, can promote your brand, product, or service to their audience.
Depending on the agreement, they may post images on Instagram, write a blog review about your company, or create a video showcasing your product.
Remember to provide them with clear guidelines on your brand's message, hashtags, and other requirements to ensure a successful collaboration.
52. Make your Events Fun
Ensuring your events are fun and memorable is key to their success. It doesn't always require a significant budget – creativity and originality are often more impactful.
Consider hiring entertainers, organizing engaging activities, or introducing a unique theme to make your events stand out. A fun and enjoyable event is more likely to be shared and talked about, which can increase your brand's visibility.
53. Perfect before you pitch
Before promoting your product or service, ensure it's the best it can be. Launching a half-baked product could attract negative reviews and damage your brand's reputation.
Concentrate on refining your offerings before introducing them to the public. A high-quality product or service is more likely to garner positive press coverage and customer testimonials upon launch.
54. Always personalize your pitch
Sending out generic press releases won't cut it. It's essential to identify the most relevant media outlets and, if possible, the journalists who would be interested in your story. Personalized pitches show your professionalism and understanding of the media landscape.
Always address your emails to the specific reporter or editor you're targeting. This strategy can greatly improve your chances of securing coverage.
55. Create an Annual PR Calendar
Planning is crucial for effective PR strategies, and creating an annual PR calendar is a part of that planning.
This tool maps out your PR activities throughout the year and aligns them with significant events and milestones relevant to your business, such as product launches or corporate anniversaries. In addition, consider national holidays, global observances, and other cultural moments that relate to your business to make your initiatives more engaging.
Media outlets operate on different schedules – daily, weekly, or monthly.
A well-planned PR calendar helps coordinate your announcements to match these timelines, ensuring optimal reach. Lastly, keep the flexibility to update your calendar as market trends, business goals, and public interests evolve.
A comprehensive PR calendar ensures timely, relevant PR activities.
56. Include a media or press page on your website
Your website should serve as an invaluable resource for press representatives and others seeking detailed information about your organization. A well-organized media or press page can help project an image of professionalism and preparedness.
This section should include essential elements such as press releases, bios, company facts, history, and archival material, which are all resources that media might want to use.
It should also direct visitors on where to go for press inquiries. By streamlining access to this information, you're facilitating better relationships with media outlets and making it easier for them to cover your stories accurately and effectively.
57. Be a guest speaker on podcasts
Podcasts have revolutionized the way information is shared and consumed. They boast millions of listeners and cover a broad range of topics, providing a golden opportunity for PR outreach.
As a small business owner, your insights into your industry, the intricacies of running a business, or even current affairs can serve as valuable content for these platforms.
Being a guest speaker on relevant podcasts can significantly amplify your presence, elevate your brand image, and connect with a wider audience, potentially leading to new customer acquisition and enhanced market recognition.
58. Be prepared for rejection
Navigating the world of PR often means facing rejection. Even with well-crafted stories and a compelling pitch, it's not guaranteed that the media will pick up your story automatically. It's crucial to remember that the media landscape is highly competitive, and journalists receive countless pitches every day.
It's easy to believe that your product or service's importance will automatically make it newsworthy, but this isn't always the case. Don't get discouraged by initial misses; learn from these experiences and refine your approach.
Enhance your pitch, build relationships with the media, and remain tenacious. Success in PR often comes to those who persevere.
59. Always Build up your profile
In the sphere of public relations, your professional profile serves as your calling card. The goal is to connect not just with anyone, but with the right people, those who influence the publications you aspire to feature in.
Strive to become a reputable contact person who possesses comprehensive knowledge about your industry and community. Building your profile involves consistently demonstrating expertise, staying informed about industry trends, and nurturing relationships with media professionals.
As your profile strengthens, so will the opportunities for increased media exposure.
60. Remember speed and relevance is everything
Remember speed and relevance is everything In today's fast-paced, digitally-driven world, the speed of communication is paramount. News travels at light-speed, and staying abreast of this flow is crucial for effective public relations.
However, speed isn't just about rapidly disseminating news; it's about delivering relevant and timely information to your customers, business partners, and the broader public.
The ability to provide rapid responses to emerging issues or industry developments demonstrates your company's agility and commitment to keeping stakeholders informed, which can greatly enhance your public image.
61. Include Monitoring in Your PR
Monitoring is a crucial element of any comprehensive PR strategy. Keeping an eye on public sentiment, media coverage, and social media conversations about your business is essential for understanding how you're perceived.
It's vital to have mechanisms in place for tracking and analyzing the impact of coverage or public commentary. These insights can guide your response strategies, whether they need to address positive feedback or mitigate negative perceptions.
Regular monitoring enables you to stay ahead of the narrative and make data-driven decisions about your PR approach.
62. Understand the Problem Before Acting
In the face of a crisis or negative publicity, the impulse might be to respond immediately. However, acting before fully understanding the situation can lead to ill-informed responses that exacerbate the problem.
Take the time to gather all the facts, consulting with involved employees or other stakeholders to get a clear picture of what happened and what information has been published. A well-informed response will always be more effective than a rushed one.
Even in the most challenging situations, understanding precedes action, laying the groundwork for thoughtful, strategic responses that protect and uphold your brand's reputation.
63. Focus on What Really Matters
When faced with a crisis, the temptation might be to share every detail, but effective reputation management is about sharing the necessary facts, not every piece of information. It's important to provide enough information for public understanding without overwhelming them.
Focus on those impacted directly by the problem and provide them with enough detail to comprehend your response. The primary goal is to address the heart of the issue, ensuring transparency where it matters most.
Your communications should be clear and purposeful, effectively managing the situation while maintaining credibility and trustworthiness.
64. Focus on the long term, not the short term
The sustainability of any business lies in its long-term strategy, particularly when it comes to maintaining customer relationships. It's essential to prioritize customer satisfaction over immediate profits.
Similarly, the press should be treated with the same level of regard. Prioritize the long-term relationship over the immediate press story. If your pitch is rejected, take it as a learning opportunity and maintain the relationship for future interactions.
It's about creating an enduring and respectful rapport, ensuring your media partners will be open to your future pitches, and promoting a healthier and more enduring business dynamic.
65. Act ethically
In any business operation, maintaining ethical standards should be a priority. The media, with their expert eyes, can easily spot unethical behavior. Attempts to manipulate the press, such as offering bribes, are not just unethical, they are also likely to backfire dramatically.
Upholding good business ethics will not only help maintain your reputation but also enhance your standing among partners, clients, and prospects. Trust is a fundamental pillar of any successful business, and those who trust you are more likely to engage and continue doing business with you.
66. Plan, Plan, and Plan
For any successful outreach, planning is key. It serves as a roadmap that guides you through the necessary steps and strategies for success. Your plan should clearly define your key objectives and the methods to measure success.
It allows you to organize, foresee possible challenges, and establish backup plans. Remember, a plan is not set in stone; it should be flexible enough to adapt to unforeseen circumstances and changes in the market or your business environment.
67. Always Preserve your Integrity
Integrity is the foundation upon which a successful business promotion is built. It involves maintaining honesty and transparency in all actions, standing firm on your principles even when faced with difficult choices.
Competition should not sway you into compromising your integrity. Always choose the right path, even if it's not the most popular one. A business grounded in integrity cultivates trust among its stakeholders, resulting in a more harmonious and productive working environment.
68. Create your own press kit
Being prepared for media interactions is key to effective PR. Having a well-organized press kit readily available can make a huge difference.
Your press kit should include your company's history, brand story, factsheet, bios of key team members, high-resolution images, and media contact details.
It showcases your readiness and commitment to providing comprehensive information about your business. An impactful press kit can captivate the media, leading to a deeper understanding of your company, and potentially generating more positive coverage.
69. It's about relationships
The key to successful PR lies in cultivating strong relationships, particularly with influencers who already have a strong connection with your target customers. Identify these individuals and work on building relationships with them.
They can understand your message better and help you connect with their followers in a more effective way.
Remember, trust is the cornerstone of these relationships, and if the media trust your business, they are more likely to feature you positively, reaching the right audience and making your PR efforts more successful.
70. Don't Discount Press releases
Press releases are more than just formal statements; they're valuable tools for gaining visibility and credibility.
By submitting your press releases to media outlets, you can gain significant exposure across various channels such as business journals, newspapers, radio shows, and TV morning shows.
A well-written press release can generate media interest and lead to further opportunities for comment or feature articles. Ensure your press releases are compelling, newsworthy, and aligned with your overall PR strategy.
71. Budget Accordingly
Financial planning is crucial for any PR campaign. PR resources can sometimes be expensive, and it's essential to allocate your budget to cover all your strategic priorities.
It's always beneficial to have some extra funds set aside for unexpected opportunities such as promoting last-minute releases or ads. Keep in mind that a flexible and well-planned budget is an integral part of a successful PR campaign.
72. Share your coverage
Securing good media coverage is a significant achievement. Maximize this opportunity by ensuring your clients, prospects, and wider audience are aware of this coverage.
Share your media features across all your communication channels, such as your website, social media platforms, and newsletters. Not only does this spotlight your business's achievements, but it also enhances your credibility and reputation in your industry.
73. Don't Fib
Honesty and transparency are critical in all business dealings, and PR is no exception. Lying to clients, journalists, or bloggers is a quick route to damaging your reputation and trustworthiness. Uphold the principles of truth and accountability in all your PR efforts.
Always work on the assumption that the truth will eventually come to light, so it's far better to be open and honest from the outset, rather than risk damage to your reputation.
74. Plan a Crisis Response
Crisis situations are inevitable in any business. Preparation is key in managing these effectively. Establish a dedicated crisis communications team to plan and implement a response strategy should a crisis occur.
This team can develop specific strategies, devise response tactics, and monitor the media during a crisis. An effective crisis response can mitigate the potential damage to your company's reputation and might even strengthen it if handled correctly.
75. Remembering the Rules in a Crisis
Crisis management requires a specific set of rules. Always uphold honesty, be well-prepared, demonstrate empathy, make prompt decisions, and adjust your strategy swiftly as the situation evolves.
Avoid the “No comment” stance, as it can be perceived as evasive or uncaring. Instead, always show care, compassion, and commitment to resolving the issue.
Remember, the way your organization handles a crisis can significantly impact its reputation, so it's critical to manage these situations effectively and responsibly.
Successful Public Relations Examples
76. Opt to Use a PR Firm
If you feel you cannot effectively manage your PR outreach in-house, consider hiring a PR firm. These professionals can assist in setting up your PR campaigns, provide valuable analytics to gauge your reach, and leverage their industry connections to maximize your media exposure.
While this may require a financial investment, the potential return in terms of brand visibility and credibility could be invaluable.
77. Look for some great templates for your PR work
Planning and executing PR efforts can often be overwhelming. However, the internet is a vast resource filled with free templates and planners that can simplify your PR tasks.
These resources can help you outline strategies, draft press releases, plan events, and monitor media coverage. Using these tools can reduce the time and stress involved in your PR work, allowing you to focus on your key messages and goals.
78. Create your own blog
Blogs offer a unique platform for sharing your company's story and insights. Not only does having your own blog make it easier for others to find information about your business, but it also enables bloggers to include your content in their own posts.
A regularly updated blog can provide valuable insights into your business activities, opinions, and industry-related commentary, making it a rich source of content for other writers and media outlets.
79. Integrate Your PR with your other communications tools
Avoid the pitfall of fragmenting your PR and communications efforts. To achieve effective outreach, consistency in messaging and unity of purpose are crucial.
Any media coverage about your business should be shared across your communication channels, including social media platforms, newsletters, and your website. Having a dedicated individual handling all your communications can ensure that the messaging remains consistent and that all opportunities for sharing and promoting are leveraged.
This integrated approach can amplify your visibility and reinforce your key messages across multiple platforms.
80. Snag your celebrity early on
In the world of business, celebrity endorsements can provide a substantial return on investment. To truly capitalize on this strategy, it's crucial to identify potential talent that aligns with your brand's ethos and longevity.
Secure a solid agreement early on, bearing in mind that your chosen celebrity might receive other enticing offers over time.
Design a comprehensive program of events for your celebrity to participate in, and crucially, ensure you retain exclusive rights to all associated photographs and endorsements.
This proactive approach helps to build a mutually beneficial relationship that can greatly amplify the impact of the celebrity endorsement on your business.
81. Offer Free Stuff
In an era where tangible connections are highly valued, offering promotional items like t-shirts, caps, flash drives, or even gift baskets at your events can work wonders.
Express your gratitude to loyal customers with these gifts, acknowledge the hard work of your staff, or hand out calendars adorned with your company branding.
These items not only help to cement your brand's visibility within your community, but they also create lasting impressions. Whether it's a branded apron for summer barbecues or a uniquely designed t-shirt, these promotional items can go a long way in creating a strong presence for your business.
82. Invite the Media to write a 'day in the life' piece
Human interest stories, particularly those focused on small communities and local businesses, often have a broad appeal. Extend an invitation to media outlets for a 'day in the life' feature about your business.
This behind-the-scenes look into your operations offers an excellent opportunity to foster trust and demonstrate transparency. Such features can humanize your business, showcasing its unique aspects and deepening connections with your audience.
83. Send samples to the press
If you're gearing up for a product launch, it's a great idea to consider which types of reporters might be genuinely interested in what you have to offer.
Sending advance samples to selected media outlets can generate buzz and positive reviews, stimulating anticipation among potential customers.
Favorable product reviews often outperform traditional advertising efforts because they offer a third-party endorsement of your product, lending a sense of credibility and desirability.
84. Break a record or reach a stunning milestone
Aiming to break a record or achieve a notable milestone is a fun and engaging way to draw attention to your business. This could involve anything from sponsoring a record-breaking event to aiming for the highest turnout at your business event.
Inviting media outlets and local personalities to the event can also generate extra buzz. Achieving a record or notable milestone can stimulate media coverage, raise your company's profile, and cement your reputation as a dynamic, innovative player in your industry.
85. Embrace a mascot
In an era where customer engagement is pivotal, introducing a mascot can provide a fun, friendly face to your brand, boosting appeal and recognition.
Successful brands such as sports teams, McDonald's, and Dairy Queen have effectively utilized mascots to embody their company values and make a positive, lasting impact.
While developing your mascot, it's essential to ensure it symbolizes your company's spirit, encourages positive engagement, and promotes brand loyalty. It's a visual narrative of your brand that resonates with your audience, adding an extra layer of connection between your business and its customers.
86. Keep up with the Game
Maintaining a competitive edge requires a commitment to staying informed about industry trends, news, and innovations. By regularly reading, researching, and learning, you can position yourself as a knowledgeable resource for media personnel seeking insights.
Your expertise in your field not only establishes your credibility but also ensures that your opinions are valued, and you become a go-to source for journalists covering stories in your industry. It amplifies your influence and reinforces your status as a thought leader.
87. Assign a spokesperson
While public relations is a team effort, it's crucial to assign a spokesperson who can reliably respond to all press-related inquiries about your business. This person should be well-versed in your company's messaging and readily available to respond when a journalist reaches out.
The spokesperson's role is pivotal for maintaining a consistent voice and clear communication with the media. Make sure to include their contact details in all press releases to facilitate smooth interactions with media personnel.
88. Try Show and tell
Inviting potential clients and media representatives to visit your premises provides an excellent opportunity to showcase your business in action.
A live demonstration of your products or services allows you to highlight your strengths, display your commitment to quality, and create buzz around your offerings.
This direct, interactive approach can significantly strengthen relationships with existing clients and attract potential ones, boosting your brand's visibility and reputation.
89. Help a Reporter Out
Reactive pitching is an effective way to capture the attention of journalists working in or around your industry. It offers a unique opportunity to integrate your business into a current story or developing trend.
By responding promptly to journalists' queries with well-crafted pitches on why you're the best source for a particular topic, you can secure valuable media coverage.
This strategy not only helps journalists in their work but also increases your brand's visibility and establishes your authority in your field.
90. Your Customers are also Brand Ambassadors
Customers using and enjoying your products or services can become influential brand ambassadors, offering valuable, authentic endorsements.
Their experiences provide them with unique insights, enabling them to convey the benefits of your offerings from a consumer's perspective. Leverage the advocacy of satisfied customers as part of your PR strategy.
It enhances your brand's credibility and gives potential customers relatable, real-life testimonies about your products or services.
91. Remember SMART
Use SMART acronym when measuring your PR goals before rolling them out.
- Specific- Specify your goals and be able to communicate them to others.
- Measurable- Use analytics or other programs to see your progress toward the goal.
- Actionable- Break down your goal into smaller objectives, with realistic timelines.
- Realistic- Establish what you and your team can reasonably do in a set amount of time.
- Time-Based- Set a final date for your overall goal and shorter deadlines for the different stages of your goal.
92. Show your support by sponsoring events
Sponsoring significant events such as charities, local fairs, or sporting events can yield substantial publicity and goodwill. Look for events that align with your product or service offering and lend your support.
Sponsorship is a longstanding PR tool that not only generates word-of-mouth promotion but also solidifies your company's reputation as a community ally and supporter.
93. Create a publicity Stunt
Many PR-savvy companies have leveraged publicity stunts to generate buzz and keep people talking. The most effective stunts are product-related, innovative, and visually captivating.
However, it's crucial to ensure your stunt is legal, aligns with the involved parties' images, and avoids causing public offense. Successful stunts can serve as powerful, memorable moments that elevate brand awareness and public interest.
94. Make it Personal
Adding a personal touch to your customer interactions is not just a courtesy, it's a business strategy that can significantly enhance their overall experience.
Something as simple as personalized gifts, caricatures, or any gesture that signifies individual attention can work wonders in amplifying customer loyalty.
It's the essence of personalized service and attentiveness that often trumps grandiose marketing strategies. In a world where consumers are often treated as mere statistics, a personal touch can be a delightful surprise.
95. Be a Patron of the arts
Being a patron of the arts isn't just about appreciation; it's about community engagement. By supporting local artists and bands in your community, and offering your business space as a platform for showcasing their work, you create a win-win situation.
This gesture not only enhances your establishment's aesthetics, creating a more inviting atmosphere, but also reflects your deep commitment to community development. It serves as a testament to your community-minded spirit, fostering goodwill among your customers and community members alike.
96. Use existing ideas
Sometimes you don't need to create anything new in terms of your content. Draw a parallel between something you're already doing and something familiar or trendy which you can piggyback of. Organize competitions such as lip-syncing, beauty pageants or cookouts to draw in the crowds.
97. Take risks not chances
Entrepreneurship is fundamentally about taking risks. These calculated risks are vital if you want to advance and achieve success. In a fast-paced business world, nobody is keen on promoting those who aren't willing to take risks.
To merely survive, and more so to thrive, you must learn how to take bold steps and make risky decisions. Waiting too long can often result in missed opportunities. The paradox of risk-taking is that your biggest risk often lies in not taking any risks at all.
98. Make Great First Impressions
First impressions are potent and often leave an indelible mark.
Each interaction, be it a brief meeting, an interview, a casual phone call, or an important meeting, presents an opportunity to make a lasting, positive impression that can shape your brand perception and future engagements.
The way you carry yourself, how you communicate and interact during these encounters can set the tone for all subsequent interactions.
99. Know How to Sell Your Ideas
The ability to convince others that your ideas are great and worth pursuing is a powerful skill essential to your career growth. The more ideas you can effectively sell, the more people perceive you as a valuable contributor to the organization.
Always stress the benefits, try to anticipate objections, and justify your positions with solid arguments. Understand the perspective of naysayers and use it to refine and sell your ideas more effectively.
100. Keep Your Arrogance to Yourself
The moment you initiate a conversation, either over the phone or in person, it's crucial to project confidence without veering into arrogance.
Arrogance can be off-putting, building walls instead of bridges. Don't let your ego sabotage your chances of advancement. Present your points assertively, but remain open to feedback and other perspectives.
101. Always be Positive
Avoid adopting a doom and gloom tone in your messaging. Rather than inducing cringe, your messaging should inspire action and optimism. Strive for messaging that includes a call to action, emphasizes your unique attributes, and showcases your unique differentiation.
Positivity can be infectious, and a positive outlook can often inspire others to follow suit, creating a more productive and harmonious working environment.
To help you navigate the maze of public relations, we've condensed some of the top PR tips across various categories into this simple table. Whether you're a small business owner new to PR or a seasoned PR professional looking for a quick refresh, this table serves as a handy tool for ensuring effective PR strategies:
類別 | 重要提示 |
---|---|
媒體關係 | Be accessible for journalists, actively engage them with relevant stories. |
Influencer & Brand Advocacy | Get a celebrity endorsement and encourage satisfied customers to speak on your behalf. |
危機管理 | Be prepared with a crisis response plan, follow the rules of transparency and care. |
社交媒體 | Seamlessly integrate your PR efforts across all social media platforms for unified messaging. |
活動推廣 | Generate buzz by sponsoring events or creating a well-planned publicity stunt. |
個人風格 | Make your customer interactions personal and always help journalists by providing them valuable inputs. |
策略與規劃 | Make use of PR templates for planning and stay informed about your industry trends. |
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